Account Executive

  • Full Time
  • Mumbai
  • 09 May 2025

Job Purpose

The Account Executive will manage day-to-day client servicing, ensuring seamless coordination between internal teams and clients for timely and high-quality delivery.

  • Responsible for decoding briefs, maintaining client communication, managing reports, and supporting end-to-end campaign execution.
  • Ensures accurate documentation, financial follow-ups, and contributes to pitch development, performance analysis, and relationship building.

Role Responsibilities & Deliverables:

1. Strategic

  • Receive small - medium client briefs and decode them with the team

2. Communication & Coordination

  • Regular feedback calls with clients to provide updates, collect feedback and build relationship
  • Daily communication with clients to provide updates and collect feedback
  • Ensure timely and prompt action (by the team) basis client feedback
  • Timely and proactive response to client emails
  • Disseminate accurate and complete information to functional teams in a timely manner
  • Coordinate with functional teams to ensure timely, accurate and complete delivery of client work
  • Document minutes of all meetings (where present)

3. Account Management

  • Regular feedback calls with clients to provide updates, collect feedback and build relationship
  • Daily communication with clients to provide updates and collect feedback
  • Ensure timely and prompt action (by the team) basis client feedback
  • Maintain and create campaign cost sheets
  • Create weekly JSRs
  • Manage client logistics & incentives
  • Create & compile presentations for client meetings, internal management meetings and case studies
  • Pitch new concepts to existing clients, based on specifically identified needs of the client
  • Competitor analysis to identify process improvements and new potential offerings

4. Reports

  • Collate data and inputs from functional teams for the purpose of social media and brand analysis report creation
  • Create reports for social media and brand analysis

5. Finance

  • Raise all financial paperwork to clients and review those raised by vendors
  • Regular follow up with the client for due payment and ensure its release by the due date
  • Maintain all financial trackers and update the Associate Account Manager/ Account Manager on the same.

Experience Level

  • Entry level

Total Years Experience

  • 0-1 years

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