Senior Account Executive
Job Purpose
The Senior Account Executive will lead day-to-day client management, ensuring smooth execution of campaigns and alignment across teams.
- Manages communication, timelines, reporting, and financial coordination while building strong client relationships through regular feedback and proactive updates.
- Supports strategic thinking by decoding briefs, pitching new concepts, conducting competitor analysis, and contributing to internal and external presentations.
Role Responsibilities & Deliverables:
1. Strategic
- Receive small - medium client briefs and decode them with the team
2. Communication & Coordination
- Regular feedback calls with clients to provide updates, collect feedback and build relationship
- Daily communication with clients to provide updates and collect feedback
- Ensure timely and prompt action (by the team) basis client feedback
- Timely and proactive response to client emails
- Disseminate accurate and complete information to functional teams in a timely manner
- Coordinate with functional teams to ensure timely, accurate and complete delivery of client work
- Document minutes of all meetings (where present)
3. Account Management
- Regular feedback calls with clients to provide updates, collect feedback and build relationship
- Daily communication with clients to provide updates and collect feedback
- Ensure timely and prompt action (by the team) basis client feedback
- Maintain and create campaign cost sheets
- Create weekly JSRs
- Manage client logistics & incentives
- Create & compile presentations for client meetings, internal management meetings and case studies
- Pitch new concepts to existing clients, based on specifically identified needs of the client
- Competitor analysis to identify process improvements and new potential offerings
4. Reports
- Collate data and inputs from functional teams for the purpose of social media and brand analysis report creation
- Create reports for social media and brand analysis
5. Finance
- Raise all financial paperwork to clients and review those raised by vendors
- Regular follow up with the client for due payment and ensure its release by the due date
- Maintain all financial trackers and update the Associate Account Manager/Account Manager on the same
Experience Level
- Entry level
Total Years Experience
- 2-3 years
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